Frequently Asked Questions

Hours of operation are Monday through Friday 8 am to 5 pm. Appointments should be made for claiming property by calling 407-585-1324. We are located at:
165 E Crystal Lake Avenue
Lake Mary, FL 32746

You will need to bring valid picture identification.

Yes, you may assign another person to retrieve your property with a notarized letter of authorization and photo identification. The letter must be addressed to the Lake Mary Police Department and include your case number, the name of the person you are granting authority, your signature, and Notary stamp and signature.

Property will only be released to a parent or guardian who must show proof of legal guardianship.

Different types of property are held for different lengths of time. For instance, found property is held for a period of 90 days unless it is claimed by the owner. Evidence items are held until such time as they are no longer needed for trial or the statute of limitations expires. Statute of limitations may vary depending on the seriousness of the crime. Additionally, some items can be released pursuant to a court order or authorization from the State Attorney's Office.

Property which remains unclaimed by a legal owner will be disposed of by destruction, conversion to City property, donation to charity, public auction, or returned to the finder if a claim was made when the property was recovered.