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1. Where do I get information regarding my property taxes?
2. How can I obtain a copy of a public record held by the City?
3. Where do I get information regarding marriage licenses, traffic tickets, court dates, etc?
4. What schools will my children attend?
5. How do I become a member of one of the City’s Advisory Boards?
6. Where can I register to vote?

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1. How do I get an item placed on the City Commission agenda?
2. Which member of the Commission represents my neighborhood?

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1. How far in advance can I book a rental?
2. What is the process for reserving a rental space?
3. What forms of payment do you accept?
4. When can I come by to make my reservation and sign my contract?
5. I have moved within Lake Mary City limits after booking. Can I get the Resident Rate?
6. I know a Lake Mary City Resident; can I use their address when I book to receive the Resident Discount?
7. Can you pencil me in for a rental?
8. Is there a damage or security deposit in addition to my rental charge?
9. Is someone there while our event is taking place or do I get a key to unlock the building?
10. Do I get the damage deposit back the night of my event?
11. Can we have alcohol at our event?
12. How late can we stay?
13. What if we stay later than our rental period?
14. Will I receive a refund if we leave early?
15. Are we responsible for cleaning up?
16. Can I choose my own vendors?
17. Can I have items delivered, such as from my caterer, florist, DJ, etc.?
18. Can I come anytime to view the building, meet my caterer or event planner, etc.?
19. Can I have a DJ or band for reception or event?
20. When renting Room 1, may I have music playing outside on the patio?
21. Does the facility have a sound system?
22. One of the rooms is booked, can I rent the other room for the same time?
23. How many parking spaces are available?
24. I am having my wedding at the facility. Is any rehearsal time included?
25. How may I decorate?
26. Can I have candles or sparklers?
27. Do you provide linens or chair covers?

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1. What is a cross-connection?
2. What is backflow?
3. What is backpressure backflow?
4. What is backsiphonage?
5. Why do water suppliers need to control cross-connections and protect their public water systems against backflow?
6. What should water suppliers do to control cross-connections and protect their public water systems against backflow?
7. What is a backflow preventer?
8. What is an air gap?
9. What is a reduced principle assembly (RP)?
10. What is a double check valve assembly (DC)?
11. What is a residential dual check valve (RDC)?
12. Why do backflow preventers have to be tested periodically?
13. Where can I get more information about cross-connection control?

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1. I am moving my business into Lake Mary, how can I find out if my type of business is allowed or if I need a permit?
2. I am moving my business into Lake Mary, how can I find out if there are any outstanding fire code violations on the property?
3. Does the Fire Department provide extinguishers or recertify them?
4. What are you looking for when you inspect my building?
5. Do you do birthday parties at the fire station?
6. Will the fire department check my smoke alarm or change my battery?
7. Does the fire department provide smoke alarms?
8. Do you give fire station tours?

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1. What is the First Step Process?
2. What Should I Bring to a First Step Meeting?
3. What Information is Provided?
4. Does First Step Replace the Site Plan Review Process?
5. How Do I Make a First Step Appointment?

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1. Who do I call when I come home and my cart(s) have not been emptied?
2. Do I need to sort my recycling?
3. What if I want to change the size of carts or my cart needs to be repaired or replaced?
4. Will I be able to request additional containers?
5. What is a Special Service and how do I make a request?

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1. How can I find the zoning designation of a property?
2. Can I operate a business from my home?
3. Do you have a survey on file of my property, if not, where can I get one?
4. What uses are allowed in a zoning district?
5. What is the impervious surface ratio (ISR)?
6. What are the setbacks for commercial development?
7. What are the lot sizes and setbacks for a single family home?
8. Why do P.U.D's have different zoning requirements?
9. Where am I allowed to put my swimming pool and pool enclosure?

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1. Do I have to register my alarm?
2. Will I be fined for false alarms?
3. If I am out of town and my alarm sounds, will the responders be called?

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1. Who is Eligible?
2. How much does it cost?
3. How do I know this is safe?
4. How do I get started?

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1. What are the Evidence Unit’s operating hours?
2. Can someone other than myself pick up my property for me?
3. Can I get my property back if I am a minor?
4. How long is property held?
5. What happens to unclaimed property?

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1. What is the Lake Mary Police Department's Special Needs Registry?
2. Who is eligible?
3. Who has access to my family member’s profile?
4. Can I update my profile if there are changes? How do I do that?
5. How will this registry help if my family member is missing?
6. What are the Registration Procedures?
7. What happens once the person is registered?
8. As soon as I register, will the information be immediately available to responding police officers?

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1. What is a Precautionary Boil Water Notice?
2. Why would the City issue a Precautionary Boil Water Notice?
3. How can I disinfect drinking water if a Precautionary Boil Water Notice is issued?
4. Since this is a precautionary measure, will I get sick if I drink the water? What if I drank some water before I found out about the advisory?
5. Do I still need to boil my water if I have a filter system on my faucet or refrigerator?
6. Is it safe to still wash dishes, do laundry, and bathe?
7. How long will the Precautionary Boil Water Notice be in effect?
8. How will I know when the Precautionary Boil water Notice has been lifted?
9. Is there anything I must do after the Precautionary Boil Water Notice is lifted?

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1. I have a missing or broken street sign and want to request a new street sign. Who should I call?
2. My water quality and/or water pressure is not good. What should I do?
3. How do I set up my water service?
4. Who do I call for Mosquito Control?
5. There is a stray animal in my neighborhood. What should I do?
6. I plan to do some digging in and around my yard and there may be some utilities such as telephone, water, sewer, power, cable, etc. Who should I call to know where they are located?
7. Who can I call to have a pothole repaired?
8. A dead tree has fallen on the sidewalk blocking it and part of the road. Who should I report it to?
9. I have questions about trash pick up. Who should I call?

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1. Where is the Senior Center located?
2. What are the Senior Center hours of operation?
3. Are there any age requirements to participate in the Senior Center Programs?
4. How do you join the Senior Center?
5. Do you have to be a Lake Mary resident?
6. Are there any annual or monthly fees to use the Senior Center?
7. How do I get on your email list for updates and activities at the Senior Center?
8. Do you serve lunches?
9. Do you have transportation?

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1. What types of items can be placed in the recycle container?
2. When can I put out my garbage/debris?
3. Who do I call when I come home and my cart(s) have not been emptied?
4. How do I dispose of large items?
5. Is there a limit to yard waste pickup?
6. Do I need to sort my recycling?
7. How do I dispose of televisions, computers and hazardous waste?